Dr. Olivia Ostrow is an academic clinician and the patient safety lead for the Division of Paediatric Emergency Medicine at the Hospital for Sick Children, and an assistant professor in the Department of Paediatrics at the University of Toronto. She received her MD at West Virginia University School of Medicine and completed a combined Internal Medicine and Pediatrics training at the University of California San Diego and the University of Rochester. She is board certified in both specialties and holds a certificate in Quality Improvement and Patient Safety from the University of Toronto. Locally, she is a medical safety leader at the Hospital for Sick Children and plays a key leadership role in the hospital’s Choosing Wisely campaign along with other frontline improvement work. At the provincial level, she is actively involved in the P4R Emergency Department Return Visit Quality Initiative with Health Quality Ontario. Dr. Ostrow is the co- director for the certificate course at the Centre for Quality Improvement and Patient Safety (C-QuIPS).